Some of our product ship within 72 hours
This map illustrates service schedules in business days as of May, 2006 for FedEx Ground shipments

Please note:
For FedEx Ground, a business day does not include Saturdays,Sundays, or holidays.
Example: You ship a package on Monday that takes 2 business days to arrive. You do not count the day you ship as a business day, so your package would arrive on Wednesday, the second business day after the ship date.

The map above is a general representation of transit times, for a specific ZIP/Postal code to ZIP/Postal code transit time, please use the Get Transit Time application under the Ship tab on fedex.com.

Order online or call us at TOLL FREE 1-877-269-1248.

Thank you for visiting our web site. Please Email us with any questions you may have. At this time shipping is included in the sales price and only customers ordering and delivering within the state of California will be charged sales tax. All Credit Card Charges will appear as TOBIN-WELCH Marketing !!!

Delivery Time

Most items ship within 1 to 3 days (Special Order items ship in 3 to 4 weeks). Please contact us by phone at 1-877-269-1248 or email if you have specific delivery requirements or timeframes and we will try to accomodate you. We will keep you updated by email at your request on the status of your shipment.

Shipping Program

The prices quoted include regular ground shipping by either UPS or Fedex ground unless otherwise stated. Shipping charges per acrylic unit are approximately $87.00. Orders outside the 48 states will incur an additional charge to cover shipping. We will email you with the charge and request a return email acknowledging and accepting the fee before we will complete the order.

Merchandise Return Program

All returns must have prior approval. Returns must be shipped in the original carton and received in re-sellable condition to receive credit. Please contact custom-chair-mats.com for a "Return Authorization Number," the return shipping address and instructions. Return freight charges are the responsibility of the customer unless prior arrangements have been made. Items may NOT be sent freight collect and will be refused and no credit will be issued for the merchandise. You must contact us within 30 days of receiving merchandise for a return.

Cancellations

Orders may not be cancelled once shipped without prior approval. Without prior approval the order will be considered valid and no refund will be issued. Upon returning the product, there will be a 30% re-stocking fee incurred and the credit issued will be adjusted accordingly.

Damaged Merchandise

It is the responsibility of the purchaser to inspect the merchandise at the time of acceptance. If there is major damage we recommend refusing the shipment.

Warranty Information

Please contact us for specific warranty information on a particular item. Each manufacturer offers very good warranties ranging from 5 years up to 15 years. Most warranties cover full replacement for at least 3 years.

Security and Provacy

We are committed to insuring your privacy. All orders are processed via a secure server. We do not share information with anyone.

ALL CREDIT CARD CHARGES WILL APPEAR AS TOBIN-WELCH MARKETING.

SALES PHONE NUMBER: 1-877-269-1248
sales@custom-chair-mats.com

ALL CREDIT CARD CHARGES WILL APPEAR AS TOBIN-WELCH MARKETING.